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Healthcare — Radiology: Tableau delivery case study

Client anonymized. 8 weeks; 2 engineers + PM. The following scope and results are reported in our existing project summary.

The challenge

A national radiology network was running its entire Tableau environment on a single production server. No development environment. No disaster recovery. Every configuration change, upgrade, or troubleshooting session was performed directly in production — meaning any issue was immediately a complete service outage with no fallback. The environment had also grown without performance tuning, and server-side bottlenecks were creating delays in clinical reporting that the team had normalised.

The work and reported outcome

Production environment assessed, optimised, and reconfigured for high availability. Two additional environments — development and disaster recovery — built and configured on the latest Tableau Server release. All three environments set up in HA configuration with proper backup automation, SSO/SAML authentication, and security hardening. Server administrators trained and handed documentation sufficient to manage the environments independently.

Reported delivery metrics

Services involved

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